Download Application here

Please send a completed application, cover letter, and resume to our HR Department at HR@fremontfcu.com. 

 

Date Prepared: July 2024
Reports To: Branch Manager
Department: Member Service
Status: Hourly / Non-Exempt
Grade: 9

Purpose

The primary purpose of this position is to build a team that will allow Fremont Federal Organization to live our Mission to deliver the Best Advice, Best Service, and Best Products to promote healthy financial living. To accomplish this effort this position must build a team that will deliver outstanding service to members and team members in alignment with our established Service Standards. A key component of living out our mission is to recommend to members our products and services that will help to promote HEALTHY financial habits. In addition, guides and manages branch office in providing quality service to members in account transactions, loan applications, and new accounts. This role is intended to fully prepare a credit union employee for branch management within 12 months.

Essential Functions

1. Inspiring and motivating others to perform well.
2. Demonstrate enthusiastic support of mission, values, and long-term objectives
3. Ensure team consistently exceeds minimum expectations in service delivery.
4. Ensure team consistently exceeds minimum expectations on sales performance.
5. Works with Branch Manager to develop and supervise department staff including but not limited to performing annual reviews, approving time, authorizing overtime, and coordinating staff vacations.
6. Works directly with members and potential members to evaluate and promote improved and expanded services, under direction of Branch Manager. Ensures the branch image is favorable, reflecting a sound and secure financial institution.
7. Provides quality service to members in account transactions including all loans, deposits, and credit union products and services. Conduct loan interviews. Process, approve, and / or close loans.
8. Provides support for any branch position. May be responsible for any job duties related to that position when necessary for the efficient operation of the branch.
9. Develop new business for the credit union. Cultivate new and maintain existing relationships.
10. Attends various meetings in the community and/ or trade associations to develop new business prospects and to promote the credit union.
11. Assist in the preparation and implementation of the budget for the branch that is consistent with the credit union’s overall strategic plan.
12. Coordinates deposit, lending, and member services functions in accordance with policies, principles, and procedures
13. Assists in preparation of branch reports detailing transaction and cross-sell activities and any other reports as requested.
14. Assists in monitoring branch activity, including number of transactions, volume, teller errors, loan volume, teller and loan sales, and new accounts.
15. May assist Branch Manager in evaluating the job performance of branch office staff to ensure quality of work and service to members.
16. Responsible for ensuring all required branch cash audits including vault and teller drawers are completed as defined per policy.
17. Provides written documentation of policy and procedural violations or inadequate performance of employees and recommends disciplinary action to Branch Manager or Chief Operation Officer.
18. Assists in managing the security and safety of the branch. Analyze and monitor security and safety policies and procedures on an on-going basis, including robbery procedures.
19. Assists in conducting regular branch staff meetings to communicate branch and/ or credit union information.
20. Serves as a Member Service Supervisor / Vault Teller for the credit union, which includes ordering cash and currency, verifying cash received, maintaining full vault security, and balancing vault cash nightly.
21. Researches and recommends procedural and operational process changes as appropriate and develop alternate solutions.
22. Responsible for the interior and exterior appearance of the physical facility and for proper operation of equipment.
23. Maintains communications with Branch Manager and CXO; prepares and submits assigned branch reports, attends scheduled meetings.
24. Assists with application and evaluation of policies and procedures withing the branch to ensure consistency.
25. Maintains regular and reliable attendance.

Other Duties

1. Assist staff or members in solving complex account problems or issues.
2. Reviews rates and services of competing organizations in respective area.
3. Monitors attainment of established sales goals for the credit union’s products and services and establishes standards to ensure quality service delivery.
4. Analyze and recommend workflow improvements and equipment needs on an on-going basis.
5. Participates in community and professional activities to help develop new business and enhance the credit union’s image.
6. Provides a high degree of service to members, potential members, and all third-party agencies.
7. Ability to research member questions and inquiries and responds to them in a timely manner.
8. Keeps work area and branch neat and organized. Keeps all confidential documents out of sight.
9. Performs other related or special assignments and other duties as assigned or required.

Qualifications

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position satisfactorily. Individual abilities may result in some deviation from these guidelines.

Preferred Experience

High School Diploma required. Bachelor’s Degree or equivalent experience preferred. One years’ experience in Branch Operations position to include supervision, member service, compliance and lending, preferred. Knowledge of current regulations and compliance issues.

Skills/Abilities

Highly developed communication skills needed, both written and verbal, to communicate with members and employees clearly and concisely, and all levels of management, staff and vendors. A high degree of interpersonal skills is required. Well-developed verbal and written communication skills, member relations and interpersonal skills, accurate data input skills, and knowledge of credit union policies and procedures. Ability to organize and prioritize tasks in a flexible environment and to work on more than one task at a time. Ability to work independently with minimal supervision. Ability to handle pressure of meeting deadlines. Responsible for producing high quality work. Supervisory skills. Ability to make decisions in a timely manner with appropriate support, justification, and follow-up. Ability to accomplish all branch operation requirements and goals.

Advanced knowledge of Microsoft Office applications including Outlook, Excel, and Word.
Advanced skills in using computers and related equipment, 10-key calculator, multi-line telephone/intercom systems, and a variety of general office equipment including copy machines, scanners, and fax equipment.

Maintain a high degree of confidentiality in dealing with various credit union, personnel, and member information. Light travel is required. Travel to various branch locations or to off-site trainings may be necessary on occasion.

Decision Making

Under the direction of the Branch Manager, responsible for sound and immediate decisions regarding member / employee questions or problems with matters of policies, procedures, or regulations are involved.

Financial responsibilities

To be responsible for safeguarding the credit union’s assets by ensuring that policies and procedures are followed. Responsible for all assigned financial aspects of the branch office.

SUPERVISORY RESPONSIBILITIES

Responsible for supervising all branch employees in the absence of the Branch Manager.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing work through repetitive eye/hand coordination. Write using a pen/pencil or personal computer keyboard daily. Must be able to communicate through speaking and hearing and use visual acuity for examining and reading documentation. Position is required to sit, pull, push, reach, and use repetitive hand motions. Position may be required to work long or unusual hours on occasion. Ability to work overtime, attend meetings, seminars, and travel.

Working Conditions

Work is performed primarily indoors with some potential for exposure to safety and health hazards related to electronics work. May require periodic travel between branches. There is exposure to potentially hazardous conditions such as robbery. Employees are to receive detailed instructions and procedures to follow to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Work Authorization

FFCU requires that all employees be legally authorized to work in the United States, and it abides by all laws that prohibit the employment of undocumented foreign nationals. Any person employed must complete the federal Employment Eligibility Verification Form (I-9) within three days of hire.

Equal Opportunity

FFCU provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, disability, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment.

Diversity Statement

FFCU is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in FFCU policy and the way we do business.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Download Application here
Please send a completed application, cover letter, and resume to our HR Department at HR@fremontfcu.com.

Fremont Federal Credit Union is an equal-opportunity employer and welcomes all qualified candidates to apply. 

Download Application here

Please send a completed application, cover letter, and resume to our HR Department at HR@fremontfcu.com. 

 

Date Prepared: July 2024
Reports To: Chief Experience Officer
Department: Member Service
Status: Hourly / Non-Exempt
Grade: 10

Purpose

The primary purpose of this position is to build a team that will allow Fremont Federal Organization to live our Mission to deliver the Best Advice, Best Service, and Best Products to promote healthy financial living. To accomplish this effort this position must build a team that will deliver outstanding service to members and team members in alignment with our established Service Standards. A key component of living out our mission is to recommend to members our products and services that will help to promote healthy financial habits. In addition, Manages, directs, and administers the operations, business development efforts, and employees of a credit union branch office that offers a full range of services to current and potential members.

Essential Functions

1. Leading and Coaching employees by developing each to their highest potential by identifying their areas for improvement and appropriately coaching, training, or correcting the employees’ performance.
2. Recognizing employees who perform at a high level. Holding employees accountable for their performance, attitude, and behavior.
3. Inspiring and motivating others to perform well.
4. Meeting with each employee regularly to review previous performance, set goals for performance and develop plans to improve employee’s performance.
5. Demonstrate enthusiastic support of mission, values, and long-term objectives.
6. Ensure team consistently exceeds minimum expectations in service delivery.
7. Ensure team consistently exceeds minimum expectations on sales performance.
8. Performs annual reviews in a timely manner.
9. Approving time, authorizing overtime, and coordinating staff vacations.
10. Works directly with members and potential members to evaluate and promote improved and expanded services. Ensures the branch image is favorable, reflecting a sound and secure financial institution.
11. Provides quality service to members in account transactions including all loans, deposits, and all credit union products and services. Conducts loan interviews. Process, approve and / or close loans.
12. Fills in for any branch position as needed for the efficient operation of the branch. Maintains a highly motivated, well-trained staff, maintaining effective employee relations. Schedule adequate staff to ensure efficient branch operations.
13. Develops new business for the credit union. Cultivate new and maintain existing relationships. Recommends programs and services to retain current members as well as develop new markets.
14. Assist in the preparation and implementation of the budget for the branch that is consistent with the overall strategic plan. Monitor branch operations to ensure a consistent and professional approach.
15. Coordinates deposit, lending, and member services functions in accordance with policies, principles and procedures.
16. Directs preparation of branch reports detailing transaction and cross-sell activities and any other reports as requested. Also responsible for monitoring branch activity including number of transactions, volume, teller errors, loan volume, teller and loan sales, and new accounts.
17. Responsible for ensuring all required branch cash audits including vault and teller drawers are completed as defined per policy.
18. Provides written documentation of policy and procedural violations or inadequate performance of employees and recommends disciplinary action to Chief Operations Officer before action.
19. Manage the security and safety of the branch. Analyze and monitor security and safety policies and procedures on an on-going basis, including robbery procedures. Conduct branch, quarterly security meetings; process / add records of meetings in OnBase
20. Holds branch staff meetings on a regular basis to communicate branch and / or credit union changes.
21. Researches and recommends procedural and operational process changes as appropriate and develops alternate solutions
22. Responsible for the interior and exterior appearance of the physical facility and for proper operation of equipment.
23. Maintains communication with CXO; attends scheduled meetings.
24. Apply and evaluate policies and procedures for the branch to ensure consistency.
25. Regular and reliable attendance.

Other Duties

1. Assist staff or members in solving complex account problems or issues.
2. Reviews rates and services of competing organizations in respective area.
3. Monitors attainment of established sales goals for the credit union’s products and services and establishes standards to ensure quality service delivery.
4. Analyze and recommends workflow improvements and equipment needs on an on-going basis.
5. Participates in community and professional activities to help develop new business and enhance the credit union’s image.
6. Provides a high degree of service to members, potential members, and all third-party agencies.
7. Ability to research member questions and inquires and responds to them in a timely manner.
8. Keeps work area and branch neat and organized. Keeps all confidential documents out of sight.
9. Performs other related or special assignments and other duties as assigned or required.

Qualifications

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position satisfactorily. Individual abilities may result in some deviation from these guidelines.

Preferred Experience

High School Diploma required. Bachelor’s Degree or equivalent experience preferred. Two years’ experience in Branch Operations position to include supervision, member service, compliance and lending, preferred. Knowledge of current regulations and compliance issues.

Skills/Abilities

Highly developed communication skills needed, both written and verbal, to communicate with members and employees clearly and concisely, and all levels of management, staff and vendors. A high degree of interpersonal skills is required. Well-developed verbal and written communication skills, member relations and interpersonal skills, accurate data input skills, and knowledge of credit union policies and procedures. Ability to organize and prioritize tasks in a flexible environment and to work on more than one task at a time. Ability to work independently with minimal supervision. Ability to handle pressure of meeting deadlines. Responsible for producing high quality work. Supervisory skills. Ability to make decisions in a timely manner with appropriate support, justification, and follow-up. Ability to accomplish all branch operation requirements and goals.

Advanced knowledge of Microsoft Office applications including Outlook, Excel, and Word.

Advanced skills in using computers and related equipment, 10-key calculator, multi-line telephone/intercom systems, and a variety of general office equipment including copy machines, scanners, and fax equipment. Maintain a high degree of confidentiality in dealing with various credit union, personnel, and member information. Light travel is required. Travel to various branch locations or to off-site trainings may be necessary on occasion.

Decision Making

To exercise sound judgement when making decisions as they relate to position duties and the credit union’s policies and procedures. Requires creative thinking and professional judgement. Must identify, analyze, and solve problems.

Financial responsibilities

To be responsible for safeguarding the credit union’s assets by ensuring that policies and procedures are followed. Responsible for all assigned financial aspects of the branch office.

SUPERVISORY RESPONSIBILITIES

Responsible for supervising all branch employees.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing work through repetitive eye/hand coordination. Write using pen/pencil or personal computer keyboard daily. Must be able to communicate through speaking and hearing and use visual acuity for examining and reading documentation. Position is required to sit, pull, push, reach, and use repetitive hand motions. Position may be required to work long or unusual hours on occasion. Ability to work overtime, attend meetings, seminars, and travel.

Working Conditions

Work is performed primarily indoors with some potential for exposure to safety and health hazards related to electronics work. May require periodic travel between branches. There is exposure to potentially hazardous conditions such as robbery. Employees are to receive detailed instructions and procedures to follow to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Work Authorization

FFCU requires that all employees be legally authorized to work in the United States, and it abides by all laws that prohibit the employment of undocumented foreign nationals. Any person employed must complete the federal Employment Eligibility Verification Form (I-9) within three days of hire.

Equal Opportunity

FFCU provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, disability, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment.

Diversity Statement

FFCU is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in FFCU policy and the way we do business.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Download Application here
Please send a completed application, cover letter, and resume to our HR Department at HR@fremontfcu.com.

Fremont Federal Credit Union is an equal-opportunity employer and welcomes all qualified candidates to apply. 

Download Application here

Please send a completed application, cover letter, and resume to our HR Department at HR@fremontfcu.com. 

Date Prepared: May 2024

Reports To: Chief People Officer

Department: Human Resources

Status: Hourly/Non-exempt

Grade: 7

PURPOSE: Provides administrative and office management support to CEO/President and Executive Team. Coordinates all Board of Directors functions including seminars, meetings, mailings, and annual events. Demonstrates an exceptional level of professionalism and decorum. Takes on new and progressively challenging responsibilities to advance the value and contribution of the role to the credit union’s operations and strategic direction.

ESSENTIAL FUNCTIONS:

• Supports C-Team with daily tasks including scheduling appointments for CEO/President and when needed the Executive Team
• Prepares confidential correspondence and complex documents on behalf of the CEO, to include letters, memos, and reports, regularly using independent judgment
• Performs administrative duties for all executive staff under general supervision. (CEO and CEO direct reports)
• Attends Executive and other management meetings and maintains records of the meeting as required
• Prepares and assembles monthly Board information packets
• Develops and maintains a record-keeping system for reports and other documents.
• Identifies administrative needs and develops appropriate solutions or recommendations
• Performs research and analysis of administrative operations to improve efficiencies and effectiveness in support of the executive team
• Contacts credit union personnel at all levels to gather information and prepare reports
• Arrange logistics for executive staff, management staff, and Board meetings. Coordinate and independently schedule appointments for the CEO
• Coordinate logistical support for general staff meetings, Management meetings, Staff Development Days, Board and other Volunteer meetings, as well as off-site meetings and Strategic Planning Conferences
• Provide and/or coordinate logistical and administrative support to various third parties to include vendors, prospective vendors, auditors, consultants, and regulators
• Supports the Executive Team, Board of Directors, Supervisory Committee, Management Team, and assists with any travel arrangements or any additional administrative help
• Supports credit union goals and objectives and actively participates in training sessions and leadership development programs
• Stays informed on products, services, and procedures
• Customarily and regularly exercise discretion and independent judgment. Execute under only general supervision, special assignments and tasks
• Demonstrates proficiency and ability of core competencies as periodically required of the position
• Performs other duties as assigned.

OTHER DUTIES:

• Serve as custodian of meeting room schedules. Ensure rooms are properly stocked and resolve scheduling conflicts
• Prepare minutes for other management type meetings or sessions.

QUALIFICATIONS:

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position satisfactorily. Individual abilities may result in some deviation from these guidelines

• Associate’s degree or equivalent from two-year college or technical school; or 3-5 years related experience and/or training, or equivalent combination of education and experience
• 3-5 years’ experience working with senior- level executives
• Exceptional oral, written, and interpersonal communication skills with the ability to effectively listen, take instruction and disseminate information
• Excellent organization and time management skills and proven presentation and facilitation skills
• Proficient knowledge of Microsoft Office Suite; Word, Excel, PowerPoint, and Internet to create graphs, charts, reports, and presentations using credit union data
• Excellent organizational, time management, and project management skills
• Retains a thorough knowledge of the credit union’s products and services
• Must have the ability to work independently with minimum supervision and exercise good judgment, initiative, and tact in dealing with members and staff
• Demonstrate a high degree of confidentiality.

Position Working Conditions

• These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this position. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. While performing the responsibilities of this position, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision
• Periodic heavy lifting of boxes or displays-up to 50 pounds
• Additional time beyond regular established workday may require completing special projects and appointed deadlines necessary for attaining department goals
• Occasional travel time may be required for meetings and training classes held at off-site locations.

Download Application here
Please send a completed application, cover letter, and resume to our HR Department at HR@fremontfcu.com.

Fremont Federal Credit Union is an equal-opportunity employer and welcomes all qualified candidates to apply. 

Download Application here

Please send a completed application, cover letter, and resume to our HR Department at HR@fremontfcu.com.

Date Prepared: July 2024

Reports To: Chief Information Officer

Department: Information Technologies

Status: Salary / Exempt

Job grade: 11

Purpose
The primary purpose of this position is to build a team that will allow Fremont Federal Organization to live our Mission to deliver the Best Advice, Best Service, and Best Products to promote healthy financial living. To accomplish this effort this position must build a team that will deliver outstanding service to members and team members in alignment with our established Service Standards. In addition, assists in the management and efficient operations of all facets of data processing and other technology and operations on an on-going basis by working with the CIO to maintain computer capabilities; implement new systems, procedures, and programs, and provide support for all technology required to meet the credit union’s needs. Manage help desk employees and any future IT employees.

Essential Functions

1. Leading and Coaching employees by developing each to their highest potential by identifying their areas for improvement and appropriately coaching, training, or correcting the employees’ performance.
2. Recognizing employees who perform at a high level. Holding employees accountable for their performance, attitude, and behavior.
3. Inspiring and motivating others to perform well.
4. Meeting with each employee regularly to review previous performance, set goals for performance and develop plans to improve employee’s performance.
5. Demonstrate enthusiastic support of mission, values, and long-term objectives.
6. Ensure team consistently exceeds minimum expectations in service delivery.
7. System Development and Integration: Lead the design, development, and integration of new information systems, applications, and technologies to enhance operational efficiency and member experience.
8. .Infrastructure Management: Oversee the maintenance, optimization, and expansion of the Credit Union’s IT infrastructure, including hardware, software, networks, and databases. Maintain properly scheduled back-ups of systems and application programs as directed and be able to perform recovery procedures as necessary.
9. Security and Compliance: Implement and enforce robust security measures to safeguard sensitive data, comply with regulatory requirements, and mitigate cybersecurity risks.
10. Risk Management: Identify potential risks and vulnerabilities within the information systems environment and develop proactive strategies to address them and follow through with correctional steps determined with the CIO.
11. Vendor Management: Manage relationships with external vendors, contractors, and service providers to ensure the effective delivery of IT products and services.
12. Team Leadership: Provide leadership, guidance, and mentorship to the IT team, fostering a culture of collaboration, innovation, superior end user support, and continuous learning. Perform annual reviews and goal setting, approving time, authorizing overtime, and coordinating staff vacations. Provide operational and procedural training for all staff in proper use and maintenance of all technology being used by the credit union.
13. Technical Support: Provide technical support and troubleshooting assistance to staff members and end-users, resolving issues in a timely and efficient manner.
14. Documentation and Reporting: Maintain comprehensive documentation of IT systems, processes, and procedures, and generate regular reports for management review.
15. Database Management and Report Writing: Manage the Credit Union’s databases for easy report writing. Develop reports from that data that other departments, executives, or board members have requested.
16. Possessing a working knowledge of application software and operating systems used by the credit union.
17. Clearly communicate system hardware or software problems.
18. Possessing a high degree of interpersonal skills to communicate with credit union staff, department managers, senior management, members, and vendors to accomplish goals for productivity and quality of service.
19. Independently thinking and analyzing, potentially involving extremely complex and variable situations.
20. Adhering to all government and credit union regulations and policies.
21. Apply and evaluate policies and procedures for the department to ensure consistency.
22. Regular and reliable attendance.
23. Report all maintenance and inventory needs related to technology equipment and software to the attention of CIO in an efficient and timely manner.

Other Duties

1. Assist staff or members in solving complex account problems or issues.
2. Representing the credit union in a courteous, professional manner and providing prompt, efficient and accurate service.
3. Employee training.
4. Keeping members’ transactions and other member and credit union business in the strictest confidence.
5. Training, instructing employees on proper use of computer hardware and application software.
6. Analyzing and recommending to the CIO improvements and equipment needs relating to the information systems of the credit union.
7. Keeping work area neat and organized.
8. Keeps work area and branch neat and organized. Keeps all confidential documents out of sight.
9. Performs other related or special assignments and other duties as assigned or required.
10. Maintain communication with CIO; attends scheduled meetings.
11. Maintains regular and reliable attendance

Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position satisfactorily. Individual abilities may result in some deviation from these guidelines.

Preferred Experience

1. Bachelor’s Degree or equivalent experience preferred.
2. Five years’ experience in Information Technology is preferred.
3. Certification such as CISSP,CISM,ITIL,PMP,Network+ or equivalent experience in Information Systems is required.
4. Strong technical expertise in infrastructure management, network administration, cybersecurity, database management, and report writing.
5. Project Management experience is required.
6. JavaScript Programming experience preferred.

Skills/Abilities
Highly developed communication skills needed, both written and verbal, to communicate with members and employees clearly and concisely, and all levels of management, staff and vendors. A high degree of interpersonal skills is required. Well-developed verbal and written communication skills, member relations and interpersonalskills, accurate data input skills, and knowledge of credit union policies and procedures. Ability to organize and prioritize tasks in a flexible environment and to work on more than one task at a time. Ability to work independently with minimal supervision. Ability to handle pressure of meeting deadlines. Responsible for producing high quality work. Supervisory skills. Ability to make decisions in a timely manner with appropriate support, justification, and follow-up. Ability to accomplish all branch operation requirements and goals.

Advanced knowledge of Microsoft Office 365 applications and settings. Advanced skills in using computers and related equipment, multi-line telephone/intercom systems, and a variety of general office equipment including copy machines, scanners, and fax equipment. Proficient in personal computer applications. Ability to operate, troubleshoot, and maintain all credit union operating systems and peripheral equipment. Ability to selectively extract, verify, and compile data. Able to produce high quality work.

Strong knowledge in database administration and report writing using tools such as Crystal Reports and/or Jaspersoft.

Maintain a high degree of confidentiality in dealing with various credit union, personnel, and member information. Light travel is required. Travel to various branch locations or to off-site trainings may be necessary on occasion.

Decision Making
Must have ability to determine needs and/or problems of system users to correct or recommend viable solutions using knowledge of systems and equipment. Exercise sound judgement when making decisions as they relate to position duties and the credit union’s policies and procedures. Requires creative thinking and professional judgement. Must identify, analyze, and solve problems.

Financial responsibilities
The results of an error caused by failure to follow through on any duties of this position could cause any of the following consequences: Loss of member or user information. Monetary loss to the credit union. Audit and compliance exceptions.

SUPERVISORY RESPONSIBILITIES
Assist with the supervision of employees in the IT department.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing work through repetitive eye/hand coordination. Write using pen/pencil or personal computer keyboard daily. Must be able to communicate through speaking and hearing and use visual acuity for examining and reading documentation. Position is required to sit, pull, push, reach, and use repetitive hand motions. Position may be required to work long or unusual hours on occasion. Ability to work overtime, attend meetings, seminars, and travel.

Working Conditions
Work is performed primarily indoors with some potential for exposure to safety and health hazards related to electronics work. May require periodic travel between branches. There is exposure to potentially hazardous conditions such as robbery. Employees are to receive detailed instructions and procedures to follow to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Work Authorization
FFCU requires that all employees be legally authorized to work in the United States, and it abides by all laws that prohibit the employment of undocumented foreign nationals. Any person employed must complete the federal Employment Eligibility Verification Form (I-9) within three days of hire.

Equal Opportunity
FFCU provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, disability, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment.

Diversity Statement
FFCU is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in FFCU policy and the way we do business.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Download Application here
Please send a completed application, cover letter, and resume to our HR Department at HR@fremontfcu.com.

Fremont Federal Credit Union is an equal-opportunity employer and welcomes all qualified candidates to apply. 

Download Application here

Please send a completed application, cover letter, and resume to our HR Department at HR@fremontfcu.com. 

DEPARTMENT: Member Service Supervisor Training

SUPERVISOR TITLE: Branch Manager

WORKING STATUS: HOURLY

ESSENTIAL JOB FUNCTIONS

• 1. Deliver outstanding service to both members and team members in alignment with Fremont FCU’s Service Standards.
  2. Identify member needs and recommend product and service solutions that will promote healthy financial habits.
  3. Meet all established performance goals for service.
  4. Meet all established sales goals.
  5. Develop and maintain effective product knowledge as measured by the annual Product Knowledge Assessment.
  6. Supervises the activities of the teller/MSR operations area by assigning work, answering questions, solving problems, helping with complex transactions and sensitive member relations problems. Explains policies and procedures to staff and members.
  7. Ensures that staff is trained and cross-trained in all phases of their positions to ensure the delivery of quality service to members and to ensure accuracy in transactions. Trains new teller/MSR’s in proper procedures for counting and handling money, checks, and other types of financial documents, balancing, performing off-line functions, handling signatures and customer verifications, preventing frauds, and dealing with robberies. Uses teller / MSR manuals to educate new tellers / MSR’s on the credit union’s procedures.
  8. Familiarizes new tellers / MSR’s with the types of accounts and services that the credit union provides using brochures and teller / MSR manual during the training process.
  9. Assists tellers / MSR’s with balancing and verifying teller cash as needed when out of balance.
  10. Operates a teller / MSR window via a teller terminal and cash drawer daily to provide the best member service to each member.
  11. Responsible for performing all required branch cash audits including vault and teller drawers as defined per policy.
  12. Verifies large item deposits daily for approval of immediate credit or holds to be placed on accounts, using a teller terminal for account information and adhering to REG CC policy.
  13. Balances teller cash daily to the general ledger.
  14. Assist Branch Manager with performance appraisals for tellers / MSR’s under direct supervision.
  15. Responsible for maintaining a sufficient balance of currency at all times within established branch and teller drawer guidelines. Also responsible for the supply of official checks and money orders.
  16. Compliance with all BSA / CIP policies. Trains new tellers on BSA / CIP requirements.
  17. Responsible for maintaining vault cash, balancing it, and ensuring that adequate cash levels, without being excessive, are on hand to handle teller / MSR and member needs.
• 18. Responsible for opening and closing offices / branches when applicable.
  19. With the assistance of one teller / MSR, opens ATM and counts deposits.
  20. Performs all supervisory override duties as prescribed by policy.
  21. Ensures that policies and procedures adopted by the Board and various committees pertaining to this area of responsibility are properly implemented and effectively administered. Recommends to the Branch Manager any changes that may be necessary to the daily operations of the teller/MSR area.
  22. Periodically audits cash basis of each teller / MSR. Does surprise cash counts.
  23. Prepares reports of all shortages and overages daily—Notifies Branch Manager immediately of all unreasonable irregularities and any cash shortage.
  24. Assigns, directs, coordinates, and reviews the work of assigned staff. Supervises and follows up on all daily activities.
  25. Is responsible for security in the teller / MSR area, ensuring all cash drawers are properly locked and the safe is secured and all alarms are activated.
  26. Responsible for scheduling hours for tellers / MSRs in the department and ensuring the teller area is manned and ready for business throughout the day.
  27. Responsible for keeping tellers / MSRs supplied with sufficient supplies and forms to process daily activities.
  28. Runs START and FINISH procedures if needed.
  29. Balance and maintain records and report sales for money orders.
  30. Order, receive, and verify Corporate One and 5/3 Bank cash. Tag bags of loose coin and prepare documentation for shipment of coins to the 5/3 Bank cash vault.
  31. Dispense and receive teller cash.
  32. With the assistance of one teller / MSR, remove night drop entries daily from the depository. Verifies and records in the log.
  33. Cross-sell credit union products and services.
  34. Maintains regular and Reliable attendance.

Other Duties

• 1. Assist in looking up statements or checks in OnBase.
  2. Provides a weekly lunch and balance schedule to ensure proper staffing of the teller / MSR area.
  3. Reviews all supply requests for the Teller / MSR area for accuracy and completeness.
  4. Assist with special projects in the department as needed.
  5. Keeps work area neat and organized. Keeps all confidential documents out of sight.
  6. Assist with other departments/branches when needed as instructed by Branch Manager.

Qualifications

1. High School diploma or GED.
2. These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position satisfactorily. Individual abilities may result in some deviation from these guidelines.

Preferred Experience
High School Diploma or equivalent required with a minimum of two years’ experience in the Teller Operations and Supervisory area, and one year cash handling experience.

Skills/Abilities
Must be familiar with teller / MSR functions including experience in the member service area. Supervisory skills. Well-developed verbal communication skills for interaction with members and co-workers daily. Must have empathy and patience when dealing with unhappy members and employees, enabling them to vent without interruption. Well-developed member relations and interpersonal skills necessary for coordinating department
schedules and activities, and handling co-worker problems. Accurate data input skills. Knowledge of credit union products, services, policies, and principles. Ability to operate adding machine. Accurate data input skills. Knowledge of Federal and State laws and regulations governing checking and savings accounts practices. Ability to work on more than one task at a time. Ability to organize and prioritize tasks in a flexible environment. Ability to work independently with minimal supervision.

Basic knowledge of Microsoft Office applications including Outlook, Excel, and Word.
Advanced skills in using computers and related equipment, 10-key calculator, multi-line telephone/intercom systems, and a variety of general office equipment including copy machines, scanners, and fax equipment. Maintain a high degree of confidentiality in dealing with various credit union, and member information. Light travel is required. Travel to various branch locations or to off-site trainings may be necessary on occasion. Availability to work FFCU posted hours. Flexible, irregular hours as needed.

Decision Making
Determine steps and actions necessary to resolve member questions and problems. Ability to determine on a case-by-case basis which checks require CC holds.

Financial responsibilities
This position has a very high financial responsibility, verifying and balancing thousands of dollars a day in a cash drawer and the vault. Responsible for the approval of large deposits daily for immediate availability of funds, or holds, as appropriate. Extremely high impact on the organization if errors are made in this position. Constant out of balances or large one time out of balance in cash drawer or the vault could result in loss of accounts to the credit union and reputation of the credit union image tarnished. Approval of large checks, which are later uncollectible, could result in loss of money to the credit union.
Fraudulent transactions which could have been detected by controls such as verifying I.D. or signature card could result in loss of money to the credit union. Other controls include verifying everything on the Branch-End-of-Day schedule paperwork to make sure each transaction balances.

SUPERVISORY RESPONSIBILITIES
Supervises full and part-time MSRs.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing work through repetitive eye/hand coordination. Write using a pen/pencil or personal computer keyboard daily. Must be able to communicate through speaking and hearing and use visual acuity for examining and reading documentation. Position is required to sit, pull, push, reach, and use repetitive hand motions. Position may be required to work long or unusual hours on occasion. Ability to work overtime, attend meetings, seminars, and travel.

Working Conditions
Work is performed primarily indoors with some potential for exposure to safety and health hazards related to electronics work. May require periodic travel between branches. There is exposure to potentially hazardous conditions such as robbery. Employees are to receive detailed instructions and procedures to follow to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Work Authorization
FFCU requires that all employees be legally authorized to work in the United States, and it abides by all laws that prohibit the employment of undocumented foreign nationals. Any person employed must complete the federal Employment Eligibility Verification Form (I-9) within three days of hire.

Equal Opportunity
FFCU provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, disability, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment.

Diversity Statement
FFCU is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in FFCU policy and the way we do business.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EOE: M/F/VETS/Disabled

Job Type: Full-Time

Pay: 

Benefits:

• 401(k)

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent

???????Work Location: One location

Download Application here
Please send a completed application, cover letter, and resume to our HR Department at HR@fremontfcu.com.

Fremont Federal Credit Union is an equal-opportunity employer and welcomes all qualified candidates to apply.

Download Application here

Please send a completed application, cover letter, and resume to our HR Department at HR@fremontfcu.com. 

DEPARTMENT: Mortgage Loan Processor

REPORTS TO: Loan Manager

WORKING STATUS: HOURLY

ESSENTIAL JOB FUNCTIONS

Purpose
The primary purpose of this position is to assist Fremont Federal Credit Union to live our Mission to deliver the Best Advice, Best Service, and Best Products to promote healthy financial living. To accomplish this effort this position must deliver outstanding service to members and team members in alignment with our established Service Standards. In addition, ensures the smooth, accurate, and timely processing of mortgage loan applications. This role involves gathering, verifying, and reviewing loan documentations, communicating with members to provide support and updates, and coordinating with underwriters to expedite the loan process in compliance with regulatory requirements.

Essential Functions

• Deliver outstanding service to both members and team members in alignment with Fremont FCU’s Service Standards.
• Meet all established performance goals for service as measured by the Internal Service Survey.
• Establishes loan files in the Mortgage Software Program and obtains complete and accurate documentation in compliance with all regulations and procedures.
• Scans mortgage documentation and files into the OnBase system and Loan Producer.
• Acts as a liaison between the members, loan originators, underwriters, and closing to ensure a helpful and friendly borrowing experience.
• Provide exceptional member service by addressing borrower’s questions and inquiries promptly and professionally ensuring a positive experience throughout the loan process.
• Verify and analyze loan documentation including income, deposits accounts, credit reports, appraisal, and title work, while maintaining compliance with all applicable federal and state regulations.
• Updating and verifying data in the Loan Producer system as needed.
• Request flood certification to identify if mortgaged property is or is not located in a flood hazard zone.
• Geocodes all subject property addresses to identify Metropolitan Statistical Area data for HMDA.
• Prepare and submit mortgage loan package to underwriting department for final approval.
• Submits loan closing documentation to title companies and reviews for accuracy and completeness and processes closing requirements.
• Responsible for handling non-public information (NPI) about members and adhere to all applicable internal NPI policies and procedures and protect the confidentiality of member information.
• Attends mortgage training workshops and seminars as assigned. Receives and reads notices, periodicals, and correspondence to maintain working knowledge on current mortgage lending regulations.
• Regular and Reliable attendance.

Other Duties

• Keeps area neat and organized. Keeps all confidential documents out of sight.
• Performs special assignments and other assigned duties as required.
• Assist with special projects in the department as needed.
• Keeps work area neat and organized. Keeps all confidential documents out of sight.
• Assist with other departments/branches when needed as instructed by Manager.

Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position satisfactorily. Individual abilities may result in some deviation from these guidelines.

Preferred Experience
High school Diploma or equivalent. Associate or bachelor’s degree in finance, business administration, or related field preferred. Minimum of 1-3 years of experience in mortgage loan processing, loan origination, or a similar role in the banking or credit union industry.

Skills/Abilities
Well-developed communication skills needed, both written and verbal, to communicate with members clearly and concisely and with all levels of management, staff, and vendors. A high degree of interpersonal skills is required. Well-developed verbal and written communication skills, member relations and interpersonal skills, accurate data input skills, and knowledge of credit union products, services, policies, and procedures. Ability to organize and prioritize tasks in a flexible environment and work on multiple tasks at a time. Ability to work independently with minimal supervision. Ability to handle the pressure of meeting deadlines. Responsible for producing high-quality work. Ability to make decisions in a timely manner with appropriate support, justification, and follow-up. Must have the ability to handle the pressure of meeting deadlines or member/dealer requests in a timely manner. Is responsible for producing high-quality work that has been proofed and error-free. This position requires a high degree of accuracy, attention to detail, and strong organizational and communication skills to ensure an exceptional mortgage loan experience for FFCU members.
Basic knowledge of Microsoft Office applications including Outlook, Excel, and Word. Advanced skills in using computers and related equipment, 10-key calculator, multi-line telephone/intercom systems, and a variety of general office equipment including copy machines, scanners, and fax equipment. Maintain a high degree of confidentiality in dealing with various credit unions, and member information. Light travel is required. Travel to various branch locations or off-site training may be necessary occasionally. Availability to work FFCU posted hours. Flexible, irregular hours as needed.

Decision Making
Ensure all loans processed meet standard regulatory and compliance requirements and adhere to credit union lending policies.
Financial responsibilities
An error in providing accurate account information could result in a possible loss to the credit union, or the loss of a member’s account. An error in compliance responsibilities could result in an audit or compliance violation. 

SUPERVISORY RESPONSIBILITIES
None.

Physical Requirements
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Performing work through repetitive eye/hand coordination. Write using a pen/pencil or personal computer keyboard daily. Must be able to communicate through speaking and hearing and use visual acuity to examine and read documentation. The position is required to sit, pull, push,
reach, and use repetitive hand motions. The position may require working long or unusual hours on occasion. Ability to work overtime, attend meetings, seminars, and travel.

Working Conditions
Work is performed primarily indoors with some potential for exposure to safety and health hazards related to electronics work. May require periodic travel between branches. There is exposure to potentially hazardous conditions such as robbery. Employees are to receive detailed instructions and procedures to follow to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to accommodate disabled individuals reasonably. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Work Authorization
FFCU requires that all employees be legally authorized to work in the United States, and it abides by all laws prohibiting the employment of undocumented foreign nationals. Employees must complete the federal Employment Eligibility Verification Form (I-9) within three days of hire.

Equal Opportunity
FFCU provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, disability, genetic testing results, or service in the military. Equal employment opportunity applies to all terms and conditions of employment.

Diversity Statement
FFCU is committed to creating and maintaining a workplace where all employees have an opportunity to participate and contribute to the business's success and are valued for their skills, experience, and unique perspectives. This commitment is embodied in FFCU policy and the way we do business.

Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Download Application here

Please send a completed application, cover letter, and resume to our HR Department at HR@fremontfcu.com.

Fremont Federal Credit Union is an equal-opportunity employer and welcomes all qualified candidates to apply. 

Download Application here

Please send a completed application, cover letter, and resume to our HR Department at HR@fremontfcu.com. 

DEPARTMENT: HR/Training 

TITLE: Training Coordinator

WORKING STATUS: HOURLY

ESSENTIAL JOB FUNCTIONS

Purpose
The primary purpose of this position is to assist Fremont Federal Credit Union to live our Mission to deliver the Best Advice, Best Service, and Best Products to promote healthy financial living. To accomplish this effort this position must deliver outstanding service to members and team members in alignment with our established Service Standards. In addition, is responsible for organizing and conducting training programs for credit union staff and serves the training needs of the credit union while cultivating positivity and cohesiveness in the credit union. The trainer is responsible for communicating the credit union mission, vision, and philosophy to all staff members.

Essential Functions

• Deliver outstanding service to both members and team members in alignment with Fremont FCU’s Service Standards.
• Meet all established performance goals for service as measured by the Internal Service Survey.
• Conduct training sessions for new employees in member service operations (teller) and other areas of the credit union. Training may be in group settings, one-on-one or online, and may require working with trainees/members in a branch. Provides training in the credit union’s operating system, member service skills, cash counting, and credit union products and services.
• Assist with conducting supervisory training classes for managers and supervisors to develop and improve management skills.
• Conducted seminars and workshops for staff on new products, policies, and procedures.
• Responsible for researching, planning, and coordinating professional training to keep staff current in their specific areas of focus.
• Assist the Learning and Development Manager with the development of procedural manuals used in conjunction with training needs. Assembles and composes information for the manuals.
• Creates training activities that result in interactive participation from staff. Selects and/or develops teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
• Investigate and research available training methods and procedures to determine new or improved training methods as well as new and improved training content materials.
• Tests trainees to measure progress and to evaluate the effectiveness of training. Reports on the progress of employees during training periods. Assists management in evaluating and measuring the effectiveness of the programs through testing and course evaluations.
• Assists with new hire orientation for new employees.
• Maintains ongoing communication with supervisor, informing supervisor of all pertinent problems, irregularities, new developments, changes, and other important information within the department.
• Performs related duties as assigned and works on special projects as needed.
• Maintains regular and reliable attendance.

Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position satisfactorily. Individual abilities may result in some deviation from these guidelines.

Preferred Experience
High School Diploma required. Associate degree in Education, Business, Communication, or relevant discipline preferred. May consider a combination of training and experience. Two (2) years’ experience in a training field; preferably financial industry.

Skills/Abilities
Highly developed communication skills needed, both written and verbal, to communicate with members clearly and concisely, and all levels of management, staff and vendors. A high degree of interpersonal skills is required. Knowledge of credit union products, services, policies and procedures. Ability to organize and prioritize tasks in a flexible environment and to work on more than one task at a time. Ability to work independently with minimal supervision. Ability to handle pressure of meeting deadlines. Is responsible for producing high quality work that has been proofed and error free. Ability to develop visual graphics, design curriculum, develop and proof written materials and speak at ease to varied size groups. Ability to learn and utilize various forms of training systems, software, and resources, including learning management systems, and other training-related resources. Strong process orientation: detail-oriented, logical, and methodological approach to program training processes. Excellent organization and time management skills and proven presentation and facilitation skills. Proficient knowledge of Microsoft Office tools; Word, Excel, PowerPoint, and Internet. Retains a thorough knowledge of the credit union’s products and services.

Maintain a high degree of confidentiality in dealing with various credit union, employees, and member information. Light travel is required. Travel to various branch locations or to off-site trainings may be necessary on occasion. Availability to work FFCU posted hours. Flexible, irregular hours as needed.

Decision Making
Ability to make decisions in a timely manner with appropriate support, justification, and follow-up.

Financial responsibilities
Minimal.

SUPERVISORY RESPONSIBILITIES
None.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing work through repetitive eye/hand coordination. Write using a pen/pencil or personal computer keyboard daily. Must be able to communicate through speaking and hearing and use visual acuity for examining and reading documentation. Position is required to sit, pull, push, reach, and use repetitive hand motions. Position may be required to work long or unusual hours on occasion. Ability to work overtime, attend meetings, seminars, and travel.

Working Conditions
Work is performed primarily indoors with some potential for exposure to safety and health hazards related to electronics work. May require periodic travel between branches. There is exposure to potentially hazardous conditions such as robbery. Employees are to receive detailed instructions and procedures to follow to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
 

Work Authorization
FFCU requires that all employees be legally authorized to work in the United States, and it abides by all laws that prohibit the employment of undocumented foreign nationals. Any person employed must complete the federal Employment Eligibility Verification Form (I-9) within three days of hire.

Equal Opportunity
FFCU provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, disability, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment.

Diversity Statement
FFCU is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in FFCU policy and the way we do business.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.